Fullstack LLM Developer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are looking for a seasoned Fullstack Developer with a strong background in building scalable frontend applications using Angular and robust backend solutions with Python, GraphQL and LLM Frameworks.

The ideal candidate will have a minimum of 4 years of experience in Angular and Python development. Experience with infrastructure creation and working on large language model (LLM) systems is a significant advantage.

Key responsibilities:

• Design, develop, and maintain scalable frontend applications using Angular that enhance user engagement and experience.
• Build and optimize backend systems with Python and GraphQL to ensure high performance and reliability.
• Collaborate with cross-functional teams, including designers, product managers, and other developers, to define and implement innovative solutions.
• Develop and maintain infrastructure to support LLM systems, ensuring scalability, security, and performance.
• Implement best practices for code quality, testing, and deployment.
• Troubleshoot and resolve issues across the full stack, ensuring minimal downtime and optimal performance.
• Stay current with industry trends and emerging technologies to integrate new ideas and enhancements into the product.

Fullstack LLM Developer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are looking for a seasoned Fullstack Developer with a strong background in building scalable frontend applications using Angular and robust backend solutions with Python, GraphQL and LLM Frameworks.

The ideal candidate will have a minimum of 4 years of experience in Angular and Python development. Experience with infrastructure creation and working on large language model (LLM) systems is a significant advantage.

Key responsibilities:

• Design, develop, and maintain scalable frontend applications using Angular that enhance user engagement and experience.
• Build and optimize backend systems with Python and GraphQL to ensure high performance and reliability.
• Collaborate with cross-functional teams, including designers, product managers, and other developers, to define and implement innovative solutions.
• Develop and maintain infrastructure to support LLM systems, ensuring scalability, security, and performance.
• Implement best practices for code quality, testing, and deployment.
• Troubleshoot and resolve issues across the full stack, ensuring minimal downtime and optimal performance.
• Stay current with industry trends and emerging technologies to integrate new ideas and enhancements into the product.

Fetcherr, experts in deep learning, algo-trading, e-commerce, and digitization, disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a proactive and detail-oriented FinOps Specialist to manage and optimize our cloud financial operations. As the Senior FinOps Developer, you will be the sole FinOps expert in the company, spearheading our efforts to optimize cloud costs and resources. This is a strategic and hands-on role, requiring deep expertise in cloud financial management and the ability to implement best practices across the organization. You will work closely with engineering, finance, and leadership teams to establish frameworks, tools, and processes for cloud cost management and optimization.

 Key Responsibilities:

• Drive the FinOps strategy aligned with the company's goals.
• Act as the primary advocate for cloud financial management practices across teams.
• Analyze and optimize GCP services, including BigQuery, GCS, Compute Engine, Kubernetes, and more.
• Identify cost-saving opportunities without compromising performance or scalability.
• alerting systems.
• Creating financial forecasts and identifying spending trends.
• Implement and maintain FinOps tools for tracking and optimizing cloud usage.
• Develop automation scripts to enforce budgetary controls and manage cost anomalies.
• Partner with engineering and finance teams to forecast cloud budgets and track actuals.
• Educate teams on cost-efficient cloud design and operational practices.
• Create and deliver detailed cost analysis reports to stakeholders.
• Provide actionable insights and recommendations to improve financial and operational efficiency.
• Managing projects and prioritizing tasks to improve processes.
• Embedding FinOps methodologies within the organization to enhance cost awareness.
• Managing resources in accordance with regulatory requirements to reduce compliance-related expenses

Fetcherr, experts in deep learning, algo-trading, e-commerce, and digitization, disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a proactive and detail-oriented FinOps Specialist to manage and optimize our cloud financial operations. As the Senior FinOps Developer, you will be the sole FinOps expert in the company, spearheading our efforts to optimize cloud costs and resources. This is a strategic and hands-on role, requiring deep expertise in cloud financial management and the ability to implement best practices across the organization. You will work closely with engineering, finance, and leadership teams to establish frameworks, tools, and processes for cloud cost management and optimization.

 Key Responsibilities:

• Drive the FinOps strategy aligned with the company's goals.
• Act as the primary advocate for cloud financial management practices across teams.
• Analyze and optimize GCP services, including BigQuery, GCS, Compute Engine, Kubernetes, and more.
• Identify cost-saving opportunities without compromising performance or scalability.
• alerting systems.
• Creating financial forecasts and identifying spending trends.
• Implement and maintain FinOps tools for tracking and optimizing cloud usage.
• Develop automation scripts to enforce budgetary controls and manage cost anomalies.
• Partner with engineering and finance teams to forecast cloud budgets and track actuals.
• Educate teams on cost-efficient cloud design and operational practices.
• Create and deliver detailed cost analysis reports to stakeholders.
• Provide actionable insights and recommendations to improve financial and operational efficiency.
• Managing projects and prioritizing tasks to improve processes.
• Embedding FinOps methodologies within the organization to enhance cost awareness.
• Managing resources in accordance with regulatory requirements to reduce compliance-related expenses

NodeJS Backend Engineer

Fetcherr, experts in deep learning, algo-trading, e-commerce, and digitization, disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Backend Engineer to help us grow our Application team capabilities. In this role you will take an active part in all development phases, including research, design, development, testing, and deployment using technologies like TypeScript, Node.js, NestJS, Docker, Kubernetes, Redis, message queues, and more.

Python Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Python Engineer to help us grow our LLM Team. The ideal candidate is a python engineer with a solid background in building data-intensive applications at production grade, familiar with industrial best practices who is self-driven and eager to develop knowledge within unknown fields.

You as a member of the LLM Team will take an active part in all development phases, including research, design, development, testing and deployment using technologies like Python, GraphQL, RAGs, Langchain, Big Data and more.

Fullstack Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Fullstack Engineer to help us grow our Application team capabilities. As a Fullstack Engineer You will take an active part in all development phases, including research, design, development, testing and deployment using technologies like TypeScript, Node.js, NestJS, Angular, Docker, Kubernetes, and more.

Fullstack Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Fullstack Engineer to help us grow our Application team capabilities. As a Fullstack Engineer You will take an active part in all development phases, including research, design, development, testing and deployment using technologies like TypeScript, Node.js, NestJS, Angular, Docker, Kubernetes, and more.

LLM Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a talented LLM engineer to help us advance our team. The ideal candidate should be a self-driven, motivated, and independent thinker who is passionate about using data and LLM to drive business outcomes.

Responsibilities:

• Develop and implement cutting-edge LLM models and algorithms for demand forecasting applications.
• Conduct research and experimentation to identify and evaluate new approaches for improving model accuracy and performance.
• Collaborate with cross-functional teams, including business stakeholders, data engineers, and software developers.
• Communicate technical findings and insights to non-technical stakeholders, including executives and other decision-makers.

LLM Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a talented LLM engineer to help us advance our team. The ideal candidate should be a self-driven, motivated, and independent thinker who is passionate about using data and LLM to drive business outcomes.

Responsibilities:

• Develop and implement cutting-edge LLM models and algorithms for demand forecasting applications.
• Conduct research and experimentation to identify and evaluate new approaches for improving model accuracy and performance.
• Collaborate with cross-functional teams, including business stakeholders, data engineers, and software developers.
• Communicate technical findings and insights to non-technical stakeholders, including executives and other decision-makers.

Machine Learning / Deep Learning Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a talented senior machine learning engineer / data scientist to help us advance our machine learning capabilities. The ideal candidate should be a self-driven, motivated, and independent thinker who is passionate about using data and machine learning to drive business outcomes.

Responsibilities:

• Develop and implement cutting-edge machine learning models and algorithms for demand forecasting applications.
• Conduct research and experimentation to identify and evaluate new approaches for improving model accuracy and performance.
• Collaborate with cross-functional teams, including business stakeholders, data engineers, and software developers, to deploy and maintain machine learning systems in production.
• Mentor and train junior team members, promoting best practices and fostering a culture of continuous learning and improvement.
• Communicate technical findings and insights to non-technical stakeholders, including executives and other decision-makers.

BI Data Analyst

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We’re looking for a Data Analyst with expertise in Tableau to join our growing data analytics team. This role is perfect for someone who thrives on turning data into actionable insights and enjoys working at the intersection of business and technology.

The ideal candidate is self-driven, motivated, and eager to take ownership of reporting and analytics processes. If you are passionate about creating impactful dashboards, conducting deep-dive analyses, and playing a key role in shaping data-driven decisions, this opportunity is for you.

You’ll collaborate with various stakeholders, including C-level executives and Product Teams, to deliver insights, maintain critical dashboards, and ensure our analytics infrastructure runs smoothly. Your work will be instrumental in helping us understand performance, identify opportunities, and drive strategic initiatives.

In this role, you will:

• Design, develop, and maintain Tableau dashboards and reports that drive key decision-making across the organization.
• Conduct in-depth analyses to provide actionable insights to stakeholders, including C-level executives and Product Teams.
• Administer and optimize Tableau Server to ensure seamless performance, security, and availability for all users.
• Utilize Tableau Prep to clean, shape, and transform data for efficient analysis and reporting.
• Take ownership of maintaining and updating existing dashboards and reports to reflect evolving business needs.
• Collaborate with cross-functional teams to understand requirements, identify opportunities, and provide data-driven recommendations.

BI Data Analyst

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We’re looking for a Data Analyst with expertise in Tableau to join our growing data analytics team. This role is perfect for someone who thrives on turning data into actionable insights and enjoys working at the intersection of business and technology.

The ideal candidate is self-driven, motivated, and eager to take ownership of reporting and analytics processes. If you are passionate about creating impactful dashboards, conducting deep-dive analyses, and playing a key role in shaping data-driven decisions, this opportunity is for you.

You’ll collaborate with various stakeholders, including C-level executives and Product Teams, to deliver insights, maintain critical dashboards, and ensure our analytics infrastructure runs smoothly. Your work will be instrumental in helping us understand performance, identify opportunities, and drive strategic initiatives.

In this role, you will:

• Design, develop, and maintain Tableau dashboards and reports that drive key decision-making across the organization.
• Conduct in-depth analyses to provide actionable insights to stakeholders, including C-level executives and Product Teams.
• Administer and optimize Tableau Server to ensure seamless performance, security, and availability for all users.
• Utilize Tableau Prep to clean, shape, and transform data for efficient analysis and reporting.
• Take ownership of maintaining and updating existing dashboards and reports to reflect evolving business needs.
• Collaborate with cross-functional teams to understand requirements, identify opportunities, and provide data-driven recommendations.

Data Scientist

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Data Scientist to help us grow our advanced analytics team's capabilities. The ideal candidate is a data scientist with a relevant experience who is self-driven, motivated, independent and sharp.

Data Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking Data Engineer to help us grow our technical team's capabilities. The ideal candidate has relevant experience in data engineering, preferably within the AI field. Aviation industry experience would be a great addition.

You will be responsible for building and maintaining data pipelines that power our data science workflows. You'll play a crucial role in ensuring the accuracy, consistency, and efficiency of the data we use for model training and inference. This involves working with both structured and unstructured data from various sources, leveraging your expertise in data engineering and machine learning to create a robust and scalable system.

Data Scientist

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Data Scientist to help us grow our advanced analytics team's capabilities. The ideal candidate is a data scientist with a relevant experience who is self-driven, motivated, independent and sharp.

Data Scientist Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Data Scientist / Python Data Developer to help us grow our data science team's capabilities. The ideal candidate is a data developer with a relevant experience who is self-driven, motivated, independent, and sharp.

You will take an active part in all development phases, including research, design, development, testing and deployment using technologies like Python, Docker, Airflow, Kubernetes and more.

Data Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking Data Engineer to help us grow our technical team's capabilities. The ideal candidate has relevant experience in data engineering, preferably within the AI field. Aviation industry experience would be a great addition.

You will be responsible for building and maintaining data pipelines that power our data science workflows. You'll play a crucial role in ensuring the accuracy, consistency, and efficiency of the data we use for model training and inference. This involves working with both structured and unstructured data from various sources, leveraging your expertise in data engineering and machine learning to create a robust and scalable system.

Data Scientist / Python Data Developer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Data Scientist / Python Data Developer to help us grow our data science team's capabilities. The ideal candidate is a data developer with a relevant experience who is self-driven, motivated, independent, and sharp.

You will take an active part in all development phases, including research, design, development, testing and deployment using technologies like Python, Docker, Airflow, Kubernetes and more.

Data Scientist Team Lead

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a Data Scientist Team Lead to help us grow our data science team's capabilities. The Team Lead will be responsible for the design and development of new products that Fetcherr provides its clients in the airline industry, from ideation to production. The position also involves building a fast-moving team of data scientists and engineers to develop these products. The ideal candidate should have relevant experience as a data scientist and in leadership roles.

Fetcherr, experts in deep learning, algo-trading, e-commerce, and digitization, is disrupting traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.If you are an amazing leader, looking to cultivate a team of master product managers while changing the travel industry as a start and other legacy industries in the future - this position is for you.

We are looking for a Head of Product Management who enjoys solving complex problems, to join our growing growing product team, to lead the company’s core innovative products, and create an intuitive and awesome experience for airlines. This position will be responsible for managing the Israeli product team, focused mainly on onboarding new customers and building and executing existing customer roadmaps. You will work closely with sales, marketing and software development teams throughout the development lifecycle.

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are looking for a Talent Acquisition Specialist to help us grow our HR team capabilities. You will play a key role in identifying and engaging top talent for Fetcherr. The ideal candidate will have a keen eye for identifying potential candidates, proven sourcing skills, and the ability to build relationships with candidates and stakeholders.

Responsibilities:

• Utilize various sourcing techniques (including online channels, social media, networking events, and referrals) to identify and attract top talent.
• Build and maintain a pipeline of qualified candidates for current and future hiring needs.
• Collaborate closely with recruiters and hiring managers to understand their staffing requirements and priorities.
• Develop and implement creative sourcing strategies to reach passive candidates.
• Engage with candidates through personalized outreach, email campaigns, and networking events to establish rapport and interest.
• Conduct in-depth phone interviews
• Work with data to analyze sourcing metrics and optimize sourcing strategies.
• Ensure a positive candidate experience throughout the sourcing and recruitment process.

QA Engineer (PO)

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We're looking for a QA Engineer to help us grow our data quality assurance and automation team's capabilities. The ideal candidate is an AQA professional with data intensive applications experience who is capable of building data quality assurance strategy for a team of 20+ developers from scratch.

You will ensure the quality of our data products, and create automated testing, monitoring and alerting infrastructure for high-load data pipelines involving multiple midsize teams.

QA Automation Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a highly skilled QA Automation Engineer with a strong background in Python coding. If you are passionate about working with data, automation tests, and have experience with libraries like Pandas or NumPy, we want to hear from you!

Key Responsibilities:

• Develop and maintain Python automation test scripts for data validation.
• Collaborate with cross-functional teams to understand their requirements and deliver automated tests solutions.

QA Automation Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are seeking a highly skilled QA Automation Engineer with a strong background in Python coding. If you are passionate about working with data, automation tests, and have experience with libraries like Pandas or NumPy, we want to hear from you!

Key Responsibilities:

• Develop and maintain Python automation test scripts for data validation.
• Collaborate with cross-functional teams to understand their requirements and deliver automated tests solutions.

Customer Support Engineer

Fetcherr experts in deep learning, algo-trading, e-commerce, and digitization, Fetcherr disrupts traditional systems with its cutting-edge AI technology. At its core is the Large Market Model (LMM), an adaptable AI engine that forecasts demand and market trends with precision, empowering real-time decision-making. Specializing initially in the airline industry, Fetcherr aims to revolutionize industries with dynamic AI-driven solutions.

We are looking for customer support with a strong data background, who can provide ongoing support to our clients. The candidate will be an essential part of the support team responsible for providing prompt and efficient support and service to end-users experiencing technical issues with software. The primary responsibility is to ensure the timely resolution of data-related problems and to facilitate effective communication between end-users and higher-level support teams. The ideal candidate has relevant experience in data engineering.

The Customer Support Engineer will assist the Head of Production & Support in overseeing the daily operations of the production department. This role involves coordinating with various teams, managing schedules, and ensuring that production processes run smoothly and efficiently.

Work schedule:

The employee will be required to work 5 days a week, spread across the entire week, including Saturday and Sunday, with off-days during weekdays if shifts fall on weekends. The job is shift-based, with shifts occurring both during the day/evening/night and on weekends.

Key Responsibilities:

• You will be responsible for maintaining and monitoring data pipelines that power our data science workflows.
• Develop and maintain production schedules.
• Coordinate with various departments (e.g., Data, DE, PO) to ensure timely completion of tasks.
• Monitor production timelines and adjust schedules as necessary to accommodate changes.
• Serve as a liaison between different departments to facilitate clear and effective communication.
• Communicate any production delays or issues to relevant stakeholders and customers.
• Maintain accurate records of production activities, including schedules, bugs and project status.
• Prepare and distribute reports on production performance and project progress.
• Identify potential production issues and work proactively to resolve them.
• Assist in troubleshooting production problems and implementing effective solutions.
• Provide prompt and efficient support to end-users experiencing technical issues with the Fetcherr platform.
• Troubleshoot problems and offer effective solutions to maintain optimal user experiences.
• Collaborate with other teams, including R&D and product management, to resolve customer issues.