The last 50 years in commercial aviation have seen fast changes and growth. There have been significant improvements in many parts of the industry, like the planes and engines, the navigation and communication tools, and the routes worldwide.
Before a flight can take off, passengers must buy tickets, so airlines need to have pricing models and strategies ready. Just like in other parts of the industry, there has been much innovation in this area, too.
Our current technology didn't exist when airline pricing strategies were first created. However, many basic ideas are still important in today's newer systems. The airline pricing tactics are not just interesting, but also complex, as they involve carefully considering multiple factors, from fuel costs to seasonal fluctuations.
7 Key Airline Pricing Tactics that Industry has Adopted
Different airlines use unique business models, meaning they have various pricing strategies to optimize their revenue.
Here are seven common airline pricing tactics the industry typically uses to improve revenue management:
Static Pricing
An airline sets ticket prices using a few specific price points based on how customers book reservations. They share these prices through the ATPCO. Each price point is designed for a particular group of customers and their needs.
Different factors can affect ticket pricing, like:
- Flight schedule
- Travel times
- Connection times
- Seat class
- Where tickets are sold
- When tickets are bought
This method has its downsides. It can be hard for airlines to stay profitable, especially when they set prices without understanding competition, knowing market conditions, analyzing ticket prices, etc.
Yield Management
In this strategy, airlines increase their revenue by changing ticket prices according to demand. High demand occurs when many people want to fly, and ticket prices can rise, and low demand occurs when fewer people are flying on average.
The main goal is to maximize revenue by adjusting prices based on how many seats are available and how well a flight is selling. It is all about selling the right seat to the right customer at the right price. These prices are often changing as the flight date gets closer.
Legacy Pricing
Legacy pricing in airlines is basically the traditional pricing method that has been used for many years.
Top airlines use specific tricks to set their ticket prices and maximize revenue. New pricing methods can change often. Traditional pricing usually follows fixed procedures and depends on historical data.
Ticket prices can depend on factors like the type of service and the route's popularity. They also depend on the time when the tickets are purchased. These pricing rules are often applied mainly to the most profitable routes.
The reason for this approach is that pricing analysts in airlines have limited time and data to optimize revenue effectively.
Fare Families
Fare Families is a pricing strategy used by many airlines to offer bundles of services at different price levels. This system groups passengers depending on how much they are willing to pay for additional features such as seat selection and baggage allowance. Meals and priority boarding are considered too.
This approach benefits both passengers and airlines. Passengers enjoy clear choices and added value, while airlines can manage pricing more effectively and increase their revenue. Overall, Fare Families create a more organized way for airlines to cater to different customer needs and preferences.
Penetration Pricing
Penetration pricing is also adopted by new entrants to the market who intend to acquire a vast market share.
New entrants in the airline industry tend to charge very low prices to create a market for themselves. This approach also assists them in persuading people to select their flights over others.
However, while penetration pricing strategy is great, it can sometimes not be as flexible as needed to address today’s market needs. This lack of flexibility can act as a disadvantage to airlines. It leads to low revenue which may lock airlines out from quickly adapting to emerging changes such as changes in customer trends or new competition entrants.
Combination of Different Airline Pricing Tactics
Some airlines use a mix of different airline pricing tactics to find the best prices for their customers. However, it is important to remember that price is not the only factor customers think about when choosing an airline.
Things like flight times and customer service are also considered before making a decision.
Dynamic Pricing
If you’re wondering what the best pricing strategy for airlines is, the answer is dynamic pricing.
Dynamic pricing works similarly to how hotel room rates change during busy holiday seasons. Airlines also adjust their prices based on factors like real-time demand and available seats.
Airlines use different tools to create dynamic pricing strategies, including Fetcherr to predict future demand. This allows them to adjust prices accordingly, maximizing revenue while responding to customer needs.
Airlines can continuously monitor the competitive landscape in real-time by using AI-driven pricing strategies. This allows them to adjust their prices dynamically, resulting in significant revenue increases. Every decision is based on data, with real-time demand forecasting at the heart of the strategy.
Dynamic pricing offers several key advantages for airlines.
Airlines use flight forecasting and historical data to set prices. It allows them to charge more during high-demand seasons and less for less popular seats. This strategy helps airlines sell seats that might otherwise go unsold due to high prices, reducing the risk of revenue loss.
Dynamic pricing enables airlines to quickly adapt to market conditions, such as increased competition or unexpected events, ensuring they neither overcharge nor undercharge. This approach relies on data and analytics, allowing airlines to make informed pricing decisions.
8 Factors Which Can Affect Airfares
1. Current High Global Prices
There is a clear link between airline ticket prices and inflation rates. Jet fuel prices also make a difference. When inflation goes up, airlines face higher operational expenses, such as aircraft maintenance and airport fees.
According to IATA’s analysis, airline ticket prices typically experience a moderate increase in line with inflation rates. Airlines, in response to these rising costs, adjust their fares. However, they do so with a strategic balance, ensuring they remain competitive and attractive to passengers.
The Airports Council International reports that airfares in the Middle East and Asia-Pacific regions have risen sharply. Prices have increased by 53% in basic terms and 35% when adjusted for inflation since 2019, which is higher than the global average increase.
Prices have increased by about 52% since 2019 for international flights.
2. High Demand
Many people still want to travel even though airplane ticket prices have increased; data shows that in larger countries, the demand for domestic flights is almost back to before the pandemic.
By the end of 2023, global airline seat capacity reached 99% of the levels seen in 2019. This is according to the Aviation Global Growth Prospects 2024 report by CAPA.
It shows that airlines have successfully adapted to the changing market conditions and might be able to maintain their current pricing strategies. The reason is that people are still excited to travel to their favorite places, even with some higher prices.
3. High Competition
Airlines might offer low ticket prices when there is a lot of competition. However, there is a downside too. They often add extra fees for things like baggage and seat selections. Sometimes, you even need to pay extra for meals during the flight.
These added costs can really increase the total price of a ticket. So, even if customers find a good deal on the basic fare, extra charges can raise the final price.
4. Cost of Operations
Airlines must consider the costs of running a flight. The cost depends on fuel and maintenance, as well as staff wages. All these factors are considered before setting ticket prices to ensure a profit.
5. Route Network
Pricing can also depend on the route network of the airline. Fights between big or popular cities might cost more than flights between smaller cities.
6. Seasonality
Airlines change their prices based on the time of year because flight demand can vary with the seasons. For example, flights during the busy summer travel season may cost more than flights during the quieter winter season.
7. Business Model of Airlines
Some airlines choose a low-cost model, where tickets are offered at cheaper prices, but other facilities may be expensive. Some other operators employ a full-service model, which includes amenities such as meals and baggage handling but at much higher costs.
8. Distribution Channels
The airlines may set different fare levels for the same route depending on how or from where the person offering to purchase the ticket purchases the ticket. For instance, tickets bought through the airline service provider's site would be priced differently from those bought through a travel service provider such as a travel agency or an online booking website.
Future Trends in Airline Pricing Strategies to Know
Change happens slowly, but it is happening. In 2024, airlines still mainly use traditional pricing methods, with many areas needing improvement, such as forecasts and technology updates. However, if you want to grow, here are the future trends to follow:
- Personalization is becoming more important. This is because airlines using customer data to provide customized prices and services.
- Dynamic pricing, which changes ticket prices based on demand and market conditions, is also becoming more popular.
- Airlines are putting money into better revenue management and pricing analysis systems to improve their pricing choices and increase profits.
- Sustainability is also becoming an important factor in airline pricing strategies. Airlines are looking for ways to include environmental costs in ticket prices. They are showing the real impact of air travel on the planet. This move towards sustainable pricing matches the need for responsible travel choices and increasing awareness of climate change.
- Airlines will also be using AI to change pricing and revenue management. Adapting to these new technologies will be a good advantage. For instance, Virgin Atlantic is using Fetcherr’s AI solutions to improve daily operations and make important decisions for the future of air travel.
Final Thoughts
Airlines face a challenging task in figuring out the best ticket pricing strategy. Many factors can influence the selection of the right price. The high competition leads to low marginal revenue, so choosing the right tactics can be very hard but rewarding.
Overall, finding the right balance between increasing revenue and keeping passengers happy is an ongoing struggle. Learning about key airline pricing strategies can help you make the right choices.